Last Updated:4th July

At Malkosh, we are committed to delivering your order with the same care and attention that goes into curating every saree, designer blouse, and ethnic ensemble. We work diligently to ensure your purchase reaches you safely, securely, and within the estimated delivery timeframe.

Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

Once your order is successfully placed and payment is confirmed, our team begins preparing it for dispatch.

Every product undergoes a thorough quality inspection before it is carefully packed to ensure it arrives in excellent condition.

Orders are generally processed within 1–3 business days, excluding Sundays, public holidays, and peak festive seasons.

Please note that processing times may vary slightly during high-demand periods such as festivals, weddings, promotional events, or unforeseen circumstances.

Domestic Shipping (Within India)

We proudly deliver across India.

  • Estimated Delivery Time: 7–15 business days
  • Delivery timelines may vary depending on your location, courier service availability, weather conditions, or other logistical factors.

Once your order has been dispatched, you will receive the shipment details to help you track your package.

International Shipping

Malkosh proudly serves customers across the globe.

  • Estimated Delivery Time: 15–30 business days
  • Delivery timelines may vary depending on the destination country, customs clearance procedures, and local courier services.

Customers are responsible for complying with their country's import regulations and customs requirements.

Shipping Charges

We strive to make your shopping experience even more rewarding.

Free Shipping

  • Free shipping is available on all orders above ₹2,000 within India.

Orders Below ₹2,000

  • Shipping charges, if applicable, will be calculated and displayed during checkout before payment.

International Shipping Charges

International shipping charges are calculated based on:

  • Destination country
  • Package weight
  • Package dimensions
  • Courier service

The final shipping cost will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive shipping confirmation along with tracking details via your registered email address, mobile number, or other available communication channels.

You can use the tracking information to monitor the progress of your shipment until delivery.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard procedures.

If delivery is unsuccessful due to:

  • Incorrect shipping address
  • Recipient unavailable
  • Failure to respond to courier communication

the package may be returned to us. In such cases, additional shipping charges may apply for re-dispatching the order.

Shipping Address

Customers are requested to carefully verify their shipping address, contact number, and recipient details before placing an order.

Malkosh cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Severe weather conditions
  • Public holidays
  • Festivals and peak shopping seasons
  • Transportation disruptions
  • Government regulations
  • Customs clearance (for international shipments)

In such situations, we appreciate your patience and understanding.

Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend:

  • Inspecting the package before accepting delivery.
  • Taking clear photographs of the packaging and product.
  • Contacting our Customer Support Team within 24 hours of receiving your order.

Our team will review the issue and assist you with the appropriate resolution.

Customs Duties & Taxes (International Orders)

For international shipments, customs duties, import taxes, or additional government charges may apply depending on your country's regulations.

These charges are determined by the destination country's customs authorities and are the responsibility of the customer.

Malkosh has no control over these charges and cannot predict their amount.

Order Cancellation After Dispatch

Once an order has been dispatched, it cannot be cancelled.

If you need assistance regarding your order, please contact our customer support team, and we will do our best to help.

Contact Us

If you have any questions regarding shipping, delivery timelines, or your order status, our team is here to assist you.

Malkosh

Ahmedabad, Gujarat, India

Email: info@malkosh.in

Phone:

We appreciate your trust in Malkosh and look forward to delivering timeless elegance to your doorstep.